Email vs. SMS
The method you choose to request reviews ultimately depends on your type of business and when is the best time to make the review request. For most businesses, there is no time like the present. If you are with your customer, are certain that you will get a 5 Star Review or Recommendation, then I recommend sending a review request as an SMS message. Please watch the videos below for best practices when sending a review request vial email or text.
Generate More Reviews with SMS
Generate More Reviews with Email